Why not connect directly to LinkedIn?
LinkedIn's Connections API is restricted and does not provide connections-of-connections. Choosing an official account-owner export in the browser is the dependable route.
Can Second Ring scrape Facebook?
No. Facebook's supported friends API does not return a complete friend list, and automated collection is not the foundation for a trustworthy product.
Does a LinkedIn connection mean a strong relationship?
No. It proves first-degree membership. Strength requires additional evidence such as reciprocity, recency, repeated interaction, or owner confirmation.
What should I expect from my first scan?
One LinkedIn export normally produces a ranked map of your direct contacts. A true second ring requires a consented contributor export or reviewed relationship evidence supporting both hops.
What if my LinkedIn file will not open?
If the ZIP is over 25 MiB, extract it locally and choose only Connections.csv. If that file is missing, confirm that the requested archive included Connections and download it again. Do not email the archive or private normalized backup for support.
How should I report pilot feedback?
Include your source, device and browser, the step you reached, what you expected, what happened, and the exact on-screen error after redacting personal details. Never attach a raw archive, private normalized backup, or unredacted network screenshot.
How does email and calendar enrichment work?
It should use metadata such as participant, message counts, direction, and meeting cadence—not message bodies or subjects. The owner chooses whether to add it.
What if two people have the same name?
Profile URL, email, company, location, aliases, and human confirmation help resolve identity. Ambiguous matches stay separate until reviewed.
What appears in the public build log?
Product decisions, methods, tests, and aggregated lessons. Private contact lists, addresses, and message content do not belong in public documentation.